Boingo Customer Care
Available 24/7

From North America:

1-800-880-4117

From the UK:

Local 0-203-450-6554
Free Phone* 0-800-032-6793
US based carriers +1-800-880-4117

From Japan:

Softbank Telecom 0061-010-800-8804-1170
KDD 001-010-800-8804-1170
NTT 0033-010-800-8804-1170
US based carriers +1-800-8804-1170

From India:

+1-1310-405-8806

From outside of North America, UK, Japan and India:

00-800-2646-4646

*Charges by mobile provider will vary.

The information below will help your Boingo Customer Care agent diagnose the problem.
IP Address
SSID
BSSID
Last Error
Software Version
Mac Address
Directory Version